The Oliver Cromwell Hotel

We come for a weekend away to this hotel, we had a small issue and we brought the concern up to Amy the reception manager, who handled it in a very professional way, and she couldn't of been any more helpful, she put us into another room which was absolutely amazing. And we even booked an extra couple of nights as we was that happy .and I would advise anyone to stay here, we really enjoyed our stay and I'd just like to thank Amy the reception manager she handled everything in a very professional way and we couldn't thank her more

This is a really nice hotel. I've stayed here on numerous occasions. The staff are great and make your stay even better. The rooms are spacious and comfortable, and you'll get a decent night's sleep here.

Perfect, for £85 for a lovely spacious comfy double room with breakfast I was over the moon. Breakfast was fab, Supper was great and for two courses £16 and I couldn’t eat it all and very delicious. Customer Service was lovely. Some of the decor is a little outdated but that doesn’t put but how pleased i am with the hotel. Much better than a chain hotel like premiere inn.

Large, spacious rooms (we booked a twin). We had a bath and everything as expected in the room, e.g vanity, hairdryer, tea and coffee etc. However what stood out was a particular staff member, who despite only working there during events, he went out of his way to ensure that I was able to eat during the free breakfast the following morning, due to my allergies. Which I'm very grateful for!

Over the last six years we have stayed one night in January on five occasions. Since it changed hands the choice at breakfast isn't as good but having said that it is still good. We stayed in room 16 and our bed was very comfortable and we both had a good night's sleep. We certainly have no complaints about our room. When I tried to book a table for dinner I was told the kitchen was closed due to a problem but this was repaired in time for breakfast!!!! From reading other reviews this seems to be a recurring problem. Based on the number of cars in the car park overnight there were very few guests staying at the hotel on Friday 31 January. We would certainly stay at the Oliver Cromwell Hotel again without hesitation.

the room was a good size and included a balcony which was a lovely touch. Breakfast was good and all the staff were friendly and helpful. The main reason for my 5/5 review is down to the great customer service of the staff, when I stayed here a week or 2 ago I stupidly managed to leave some clothes in my room. Luckily for me, the staff were very helpful and I was able to arrange my items to be sent by post. I am very thankful for this and I think this merits them an excellent review.

We loved the room. Great size and a balcony to stand outside for some fresh air. We had a small sofa and 3 other chairs in the room, which was totally awesome . Slept really well on the bed, had a good night's sleep. The bathroom could do with some updating. But it was okay for 1 night. We would definitely come back.

Quiet hotel, clean and comfortable (had to be moved rooms into the main building due to heating not working) The food is good value for money £15 for a main and either starter or desert! The mushrooms for starter are lovely! Gym that guests can use, fairly spacious car park which is suitable for a van. Walking distance to the shops.